Victorian Cosmetic Institute
Under our open methodology this clinic scores 70.5/100 on structural verification: physician certification, licences, facility and legal-entity traceability, identifier disclosure and advertising honesty.
Rank #23 of 23 ranked clinics · last checked 20 September 2026
No crown: crowns require register-verified gates, never a clinic's own claim.
Summary
Non-surgical cosmetic-medicine clinic (injectables, laser, skin treatments) founded 2005. Lead physician named with role and general medical registration number published on the clinic’s own site; the national register of practitioners returns his record with general registration and no specialist registration. Legal entity matched by name and registration date; the address also appears, under a different registered facility name, in the state day-procedure-centre register.
Axis by axis
rubric value 1–5 · ? could not verify (no points, not a negative finding) · — not applicable: this country has no register of that class · OFF official register · SEC secondary source
| Axis | Finding (rubric anchor) | Value | Source class | Weight | Checked |
|---|---|---|---|---|---|
| M1 | Specialist certification of the responsible physician Found in the register with a current status; the register does not disclose the specialty, or discloses a different one (including “no specialisation”), and the clinic claims no protected title. The register's own line is shown on the profile. Ahpra register record for Dr Gavin Gar-Way Chan (MED0001175745): registration status Registered, general registration; the record carries no specialist registration, and the clinic presents him as a cosmetic doctor rather than a specialist. [ahpra] |
OFF | 26 | 2026-09-20 | |
| M2 | Identifiability of the responsible physician Physician(s) named with role and tied to this address. |
SEC | 16 | 2026-08-30 | |
| M3 | Basic medical licence Matched by the licence number the clinic itself publishes. Matched by registration number MED0001175745 in the Ahpra Register of practitioners; one direct match, registration status Registered, first registered 10/12/1999. [ahpra] |
OFF | 8 | 2026-09-20 | |
| M4 | Facility registration Found with a spelling discrepancy; or the location is registered under the name of the host facility at the same address (a practice inside a hospital or a centre); or the value comes from a mirror or from a directory that shows no status — the profile names the record holder verbatim. The practice address matches a facility registered in the state day-procedure-centre list under a different trading name (Victorian Specialist Day Surgery Centre), at the same street address and phone number. [vic-dpc] |
OFF | 10 | 2026-08-30 | |
| M5 | Legal-entity traceability The clinic names the legal entity or the responsible person in its legal notice and the record is found by name; or the number the clinic publishes leads to an entity with a different name that is tied to this location by the same address or the same responsible person. Legal entity matched: the clinic's trading name is the registered business name of the matched company, at the matched postcode, current since 2006. [v1.3 2026-09-22: the number is not printed on the clinic pages (audit not_published); the clinic names the entity at https://www.vci.com.au/ — matched by name] [abr] |
OFF | 8 | 2026-09-22 | |
| M6 | Self-disclosure of identifiers Physician numbers published; facility or legal-entity numbers not. Lead physician’s general medical registration number published on the clinic's own treatment page; no legal-entity or facility number published there. [site-injectables] |
SEC | 10 | 2026-08-30 | |
| M7 | Advertising honesty One or two soft superlatives or non-absolute safety promises. Lexicon scan of 10 pages (home, /about/, /locations/, /locations/templestowe-lower/, /berwick/, /consultation/, /patient-resources/ and three post-treatment information pages). Two soft superlatives only: the quoted description of the founder, and a meta description calling the practice a premier cosmetic clinic. No guarantee, no absolute-safety claim; the post-treatment pages set out risks and follow-up. [site] [site-about] [site-resources] Founded in 2005 and led by industry leader Dr Gavin Chan |
SEC | 12 | 2026-09-20 | |
| M8 | Cross-locale consistency Could not verify — no points, counts against coverage, not a negative finding. Reason: Single language front. Last attempt: clinic_site, 17 September 2026 — one language front; no hreflang alternates or language links The clinic site publishes one language front; nothing to compare. |
? | ? | 5 | 2026-09-20 |
| M9 | Patient documents None. No consent, risk, aftercare, revision or complaint-route content identified on the pages reviewed. [site-about] [site-injectables] |
SEC | 5 | 2026-08-30 |
Score ceilings
No ceiling applies. We never apply one on 'not found' alone.
Holds
No hold on this profile.
Inclusion policy
Four mechanical conditions. The first three decide whether a clinic is listed at all; the fourth decides whether it can be scored.
| Identifiable: live public surface + working in-country contact | verified yes [site-about] |
|---|---|
| Provides the service itself (not an aggregator, booking site or tour packager) | verified yes [site-injectables] |
| In scope: the intervention is performed by a physician | verified yes [site-injectables] |
| Names a responsible physician | verified yes [site-about] |
Who is responsible
Named physicians and the legal entity, as published and as matched in the registers. A missing number is a statement about disclosure, not about licensing.
| Physician | Role | Register ID |
|---|---|---|
| Dr Gavin Chan [site-injectables] | Cosmetic doctor, founder and practice leader | MED0001175745 |
| Dr Natasha Moscato [site-about] | Cosmetic doctor | not published |
Legal entity: Gavin Chan Pty Ltd · ABN 17 117 668 121 / ACN 117 668 121 [abr]
Scope and procedure segments
Clinic focus: specialist (no focus adjustment) [site-about]
- Rhinoplasty: verified no
- Breast surgery: verified no
- Liposuction & body contouring: verified no
- Hair transplant: verified no
- Injectables: verified yes →
- Medical weight loss: verified no
What we could not verify
- M8 · Cross-locale consistency — Single language front
These cells score nothing and are not negative findings. A cell on a register that is closed to machine queries is left out of the coverage calculation; the others count against it. Each one names why it is empty; an attempt that did not complete is re-run in the next collection pass. If you can point to a public source, send it.
Contact details
| Website | https://www.vci.com.au/ |
|---|---|
| Phone | 1300 863 824 |
| Address | Level 1, 268 Manningham Road, Templestowe Lower VIC 3107 |
| City | Melbourne |
For identification only; details change — verify with the clinic directly.
Sources
| ID | Source | Class | What it supports | Accessed |
|---|---|---|---|---|
| site-about | https://www.vci.com.au/about/ | clinic's own site | physicians, roles | 30 August 2026 |
| site-injectables | https://www.vci.com.au/injectables/ | clinic's own site | lead physician, registration number, menu | 30 August 2026 |
| abr | https://abr.business.gov.au/ABN/View?abn=17117668121 | official register | legal entity, ABN, ACN, registered business name | 30 August 2026 |
| vic-dpc | https://www.health.vic.gov.au/sites/default/files/2026-03/contact-d… | official register | facility register, address and phone match | 30 August 2026 |
| hcc | https://hcc.vic.gov.au/orders-warnings/prohibition-orders | official register | sanctions check (name search, no match) | 30 August 2026 |
| ahpra | https://www.ahpra.gov.au/registration/registers-of-practitioners.aspx | official register | Register of practitioners, searched by registration number (form field name-reg = MED0001175745, then the record view): Dr Gavin Gar-Way Chan, Medical Practitioner, registration number MED0001175745, registration status Registered, conditions / undertakings / reprimands None, date of first registration 10/12/1999, general registration only — no specialist registration on the record | 20 September 2026 |
| site | https://www.vci.com.au/ | clinic's own site | M7 lexicon scan; founder named with general registration number | 20 September 2026 |
| site-resources | https://www.vci.com.au/patient-resources/ | clinic's own site | M7 lexicon scan: post-treatment information pages | 20 September 2026 |
Change history
| Date | Change |
|---|---|
| 22 September 2026 | axes.M5: 5 → 4 (Methodology v1.3 (owner rulings 2026-09-22) — § F rule 6 — the number is not printed on the clinic pages (audit not_published); the clinic names the entity at https://www.vci.com.au/ — matched by name) |
| 20 September 2026 | summary: null → null (Summary re-worded: the specialist claim is now carried by the national register of practitioners, not by a society directory.) |
| 20 September 2026 | axes.M7: null → 4 (Re-run of the advertising-honesty lexicon scan on the clinic’s own pages (v1.2 loop pass 1).) |
| 20 September 2026 | axes.M3: null → 5 (Re-run against the Ahpra Register of practitioners (v1.2 loop pass 1): placeholder retry replaced by a live lookup on the registration number.) |
| 20 September 2026 | axes.M1: null → 3 (Re-run against the Ahpra Register of practitioners (v1.2 loop pass 1): the register answers and returns the record with no specialty disclosed for this practitioner.) |
| 18 September 2026 | axes.M1.nullReason: "retry" → "registry_closed" (Methodology v1.2 (owner ruling 2026-09-18): specialist register closed for the whole site (closedAttempt on record): the axis leaves the coverage denominator) |
| 30 August 2026 | axes.M7: 4 → null (Citation re-check: quote not found at https://www.vci.com.au/injectables/ (quote not found); cell degraded to could-not-verify.) |
| 30 August 2026 | Initial publication; every citation and the clinic site re-checked on this date. |
Correction or right of reply
Corrections are applied with a source link and logged publicly. A clinic statement without a source is published next to the data; the score does not change.
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